Privacy Policy
Last updated: October 18, 2026
This Privacy Policy explains how Nelcript Systems (“Nelcript Systems”, “we”, “us” or “our”) collects, uses and protects personal information when you visit nelcriptsystems.com (the “Site”), contact us, book a call or use our services.
Information we collect
Information you give us. When you fill in our contact form, book a call, email us or become a client, we may collect your name, company name, email address, phone number, industry, the service you are interested in and anything else you choose to tell us.
Information collected automatically. When you visit the Site, our hosting provider and any analytics tools we use may collect standard technical information such as your IP address, browser type, device type, pages visited and the date and time of your visit.
Client data. When we provide services, we may access data held in your ad accounts, CRM, website and other tools. We use that data only to provide the services you have asked for, and it remains yours.
How we use your information
- To reply to your enquiry and arrange your strategy call
- To provide, manage and improve our services
- To send you emails related to your enquiry, booking or account, such as replies, booking confirmations, reminders and follow-ups
- To keep the Site secure and understand how it is used
- To meet our legal obligations
How we share information
We do not sell your personal information. We share it only:
- With service providers that help us run our business, who may use it only to provide their services to us. These currently include Railway (website hosting), FormSubmit (contact form delivery), Cal.com (call booking), Google Workspace (email), Google Analytics and Microsoft Clarity (website analytics) and Brevo (email sending)
- When required by law, or to protect our rights, property or safety, or those of others
- As part of a merger, sale or transfer of our business, in which case this policy will continue to apply
Cookies and analytics
The Site uses Google Analytics, which sets cookies to help us understand how visitors find and use the Site, such as which pages are viewed and whether someone books a call or sends a message. Google Analytics collects information such as your approximate location, device, browser and the pages you visit. It does not give us your name or contact details. You can learn more in how Google uses information from sites that use its services, and you can opt out with the Google Analytics opt-out browser add-on.
We also use Microsoft Clarity to see how visitors use the Site, through heatmaps and session recordings that show clicks, scrolling and page movement. Clarity masks text you type into forms, and we use it only to improve the Site. Learn more in the Microsoft Privacy Statement.
Our booking calendar is provided by Cal.com and may set its own cookies when you use it. You can block or delete cookies in your browser settings, although some parts of the Site may not work as expected.
How long we keep information
We keep personal information only for as long as we need it for the purposes above, or as long as the law requires, and then delete or anonymise it.
How we protect information
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you emails. Depending on where you live, you may have additional rights under local law. To make a request, email us at the address below. We will not discriminate against you for exercising your rights.
Children’s privacy
The Site and our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Links to other sites
The Site links to and embeds other services, such as our Cal.com booking calendar. Their privacy practices are their own, so please read their policies.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed.
Contact us
Questions about this policy or your information? Email info@nelcriptsystems.com.